St Loye's Foundation, Beaufort House, 51 New North Road, Exeter, EX4 4EP / T 01392 255428 / E |  Accessibility:

Personal Mentor Network

We are a partner in delivering the Personal Mentor Network, a unique pilot service managed by Petroc, on behalf of the Plymouth City Deal.

Personal mentors provide tailored advice and guidance to support young people who are finding it particularly hard to secure regular employment. This support can cover any issue that a young person needs helps with, for example personal development, housing, debt and money management.

The service has been created to fill the gaps in support identified by young people and their Work Coaches from the Department for Work and Pensions (DWP).

As a pilot programme, the service is available only in certain areas and qualifying young people must be referred by their Jobcentre Plus Work Coaches.

How it works

The aim is to provide individually tailored packages of support with a Personal Mentor for young people who have been unemployed for more than three months.

  • up to 4 hours a week for up to 12 weeks for the young person to find their way in to employment
  • a further 26 weeks of in-work support available over a 6-26 week period if they gain employment
  • up to 45 hours of support is available for each young person.

Who is eligible

Young people aged between 18 to 24, claiming Job Seekers Allowance (JSA) or Universal Credit UC, or Employment Support Allowance for at least 12 weeks, and living in a pilot area. Early entry on to the scheme is available under special circumstances.

Referral route

Petroc, as the lead partner, via JCP Work Coaches who can refer young people on to the Personal Mentor Network

How it’s funded

By the Plymouth and South West Peninsular City Deal and Cabinet Office. The service will run until May 2017 with deliver happening until December 2016


Sheena Griffiths
Performance Manager

01271 314826 / 07912 391866